Terms of service
This website is operated by Lune Crystal. By visiting this website or contacting us through this website, you agree to use the site in a lawful and reasonable manner.
Purpose of this website
Lune Crystal provides crystal sourcing information, inspection support and product inquiries for independent sellers, shops, designers and individual collectors. The website helps visitors understand our process, submit sourcing requests and review any products offered for direct purchase.
Product information
Crystal availability, quantity, material, size, color, finish, packing, price range, shipping method, and delivery estimate may change according to current market supply and the details of each request. Website examples, photos, descriptions, or sourcing references are for general reference unless a specific order has been separately confirmed.
Inquiries and orders
Submitting an inquiry form or message does not create an automatic order, reservation or purchase agreement. Products purchased through the online store are subject to the details shown at checkout. Any order arranged outside the online checkout must be confirmed separately with the relevant product details, quantity, packing, shipping and other key terms.
Customer responsibilities
Customers are responsible for providing accurate contact details, destination information, product requirements and any compliance requirements related to their market. Customers should review confirmed product and shipping details before shipment is arranged.
Website use
You may not use this website for unlawful, misleading, abusive, fraudulent or harmful activity. You may not attempt to interfere with the website, collect information from the website in an unauthorized way or misuse our contact forms.
Third-party services
This website may use third-party services, including Shopify and other service providers, to operate the site, receive inquiries, analyze traffic or support business communication. Third-party services may have their own terms and privacy practices.
Changes
We may update website content, service descriptions and these terms from time to time. The version posted on this website is the current version for website use.
For questions about these terms, please use our inquiry page at https://lunecrystal.com/pages/request-a-sourcing-quote or email luneuu@outlook.com.