Questions buyers usually ask before sourcing crystals
This page explains how Lune Crystal works as a sourcing-first business. It is written for wholesale buyers, live sellers, crystal shops, gift retailers, and marketplace sellers who want clearer options before committing to goods.
Quick answers
Can I buy directly from the website?
No. The website is mainly an inquiry and sourcing entrance. Details are confirmed with you before an order moves forward.
Are examples current inventory?
No. Examples show sourcing directions and category references. Actual availability, quantity, and condition are confirmed case by case.
Which markets do you support first?
We currently use the English site for the United States, Canada, United Kingdom, Australia, Singapore, and Hong Kong.
Detailed FAQ
These answers are intentionally practical. Crystal sourcing depends on material, quantity, natural variation, packing, and shipment details.
What kind of buyers is Lune Crystal best for?
We are best for wholesale buyers, live sellers, crystal shops, gift retailers, and marketplace sellers who can describe their product direction and market needs.
Can you source both closeout lots and new goods?
Yes. We can discuss closeout, surplus, mixed lots, and selected new goods. Each opportunity still needs clear photos, quantity, condition, packing, and shipment details before moving forward.
Do you guarantee that every requested product is available?
No. We do not guarantee availability before checking supply. The purpose of the request is to understand the buyer direction and then review suitable options.
How should I send a useful request?
Include the material, product form, target quantity or lot size, destination country, quality preference, what you want to avoid, and any reference photo or link.
How are product photos handled?
Website visuals may be category references. When a real opportunity is discussed, actual photos or videos should be used to review the goods, quantity, condition, and packing.
How is shipping confirmed?
Shipping is confirmed after the product details, quantity, packing, and destination are clear. We do not use a public one-size-fits-all shipping promise for crystal goods.
Do you make product effect claims?
No. The site focuses on product sourcing, visual details, quality notes, packing, and buyer fit. Buyers are responsible for their own product descriptions in their market.
What happens after I submit the form?
We review your direction first. If key information is missing, we may ask a follow-up question. If the request is clear and suitable options exist, details can be shared for review.
What we avoid saying
These rules keep the site more professional and lower risk for advertising and customer expectations.
No misleading inventory board
We do not present reference examples as permanent inventory or imply that every visual is ready to ship.
No one-price shipping promise
Crystal goods vary in weight, fragility, cartons, and destination. Shipment details should be confirmed with the actual goods.
No pressure checkout path
The first step is a clear request. Orders should move forward only after product and shipment details are understood.
Ready to send a clear request?
Tell us your material, product form, quantity target, market, quality preference, and what you want to avoid.